We carry replacement parts, timers, shocks, acrylics and much more!! Too much to list.
If you need a part for your tanning bed, please call our service department for qualified advice and accurate replacement part information and pricing.

Service Department - 800-831-7649

• If no other lamp will light in that particular spot, change the starter for that lamp (if your unit has starters. 
  
• If the lamps still will not light, check the lamp holders. Lamp holders are the sockets on each end of the tanning unit that your lamp "plugs" into. If the lamp holders appear to be black, melted, loose, or have a loose wire, then replace the lamp holder. 
  
• If the problem is not with either the lamp, starter, or lampholder, more than likely the problem is a failed ballast. 
  

Differences between choke start ballasts and magnetic ballasts

• Magnetic ballasts reduce the starting requirement of the lamp, causing it to start quicker (rapid start); choke start ballasts requires a separate starter to start the lamp (preheat). 
• Magnetic ballasts power two lamps; choke start ballasts prower one lamp.
• Magnetic ballasts are larger and heavier than the smaller, lighter choke start ballast. 
  
• Magnetic ballasts are more expensive than the less expensive choke start ballast. 
  
• Magnetic ballasts are connected by no less than 8 wires; choke starts only have 2 wires, therefore making replacement of the choke easier. 
  
• Magnetic ballasts usually last much longer than the choke ballast. 
  
• Magnetic ballast problems are easier to troubleshoot than the choke start ballast system. 
  
• Magnetic ballast systems normally do not require the addition of a buck-booster; choke systems almost always require a buck-booster.

Buck Boosters

Why do I need a buck booster?
Some tanning units, particularly those that operate on a choke start system, require a buck booster. Choke start systems are very voltage dependent. When properly installed and wired, a buck booster will either "buck" (decrease) or "boost" (increase) your incoming voltage so it will be at a level that the bed was designed to operate on.  For example, if you existing actual voltage is reading 246, and you have a bed that calls for 230 volts, you should install a buck booster to bring your voltage down.  Most companies sell buck boosters in a +/- 16/32 or +/- 12/24 configuration. That means that the buck boosters can be wired to either increase or decrease your voltage 16 or 32 volts or 12 or 14 volts. 

How do I determine what size buck booster I need?
Buck boosters are available in several different sizes, the most commonly used in the tanning industry are 0.5, 1.0, 1.5, and 2.0. This number is expressed in KVA (i.e., 0.5KVA).  The size you needs depends on the running amperage of your tanning unit. As a rule of thumb, most 24 through 28 lamp units use a 0.5KVA. Most 30 lamp units and higher use a 1.0KVA. Larger units such as 42 lamps+ units vary between the 1.0KVA and 1.5KVA. Many stand up units and high pressure units require a 2.0KVA buck booster.  

Who should wire the buck booster to the proper voltage? 
Most of the time we will pre-wire the buck boosters for you. You must provide us  with accurate current voltage readings.  Some of the buck boosters need to be wired at the time your beds are installed. This should be done by an electrician.

Acrylic Shields

1. Get paper, pen and a flexible tape measure ( a second person to help is nice).
   
2. Write down the manufacturer, style, year and number of bulbs in the bed.
3. Remove the acrylic from the tanning bed and stand it on end.
4. What style is your acrylic?  See graphic below.
5. Measure exact width and length ( do not round off).  Note any holes, slots, bends or curves.  
6. Does the acrylic have facial(s)?  If so, what color is the masking on the facial(s)?
7. Take this information to the phone and call us at: (800) 831-7649 for proper selection.

Shocks
Do you need new shocks?
Shocks need replacing when the canopy (top) of your tanning bed will not stay up or comes down too quickly. If your shocks "lock up" and won't allow you to either raise or lower your canopy, your shocks are bad. Even if only one shock has gone bad, we recommend that you replace them both at the same time. Replacing only one shock adds increased pressure to the new one, causing it to wear out quicker. 

How to order shocks or cylinders

1. Locate the make, model, and year of your tanning bed.
2. Make not of all numbers on the existing shock. These numbers are very important to the ordering process, because they usually tell the type of shock end, the type of gas, the length, and the strength. Generally, the most important number is the number that ends wit hthe letter "N".
3. In some cases, the label may be worn beyond legibility, or completely missing. Sometimes you can take the shock off of the bed and hold it up to the light to see any engravings that may be on the part. 
   
4. If you have no information at all off of the cylinder, we will ask you to measure the shock. With the cylinder completely extended (at its longest), take a measurement from end to end. Then, take a separate measurement of the barrell (the thick part of the cylinder). These measurements paired with the bed information should help us locate the correct replacement shock We are available to help if you have questions. 
   

Fans
What type does your bed have?
90% of all beds use 4"' axial fans (upper left picture). These can be either 110 volt or 220 volt. The rest use one similar to those pictured on the upper right. These are called carriage fans or squirrel cage fans.

Do you need them?
You bet you do. Without these cooling fans your equipment will overheat. Temperatures can reach over 300 degrees and cause melting of the acrylic, ballast damage and bulb failure. Not to mention burns to the customers coming in contact with the overheated acrylic. It's very important to clean and inspect them regularly. Train your staff note changes when cleaning a bed. If it feels hotter or cooler than usual they need to report this to management.

Where do I buy them?
Typical electronic store or hardware store fans WILL NOT WORK. They are usually a lighter duty fan and the CFMs (cubic feet per minute) they put out is minimal. Buy from your original equipment manufacturer or from a tanning supply distributor.

How do I install it?
Make sure you are replacing a fan with a fan of the same voltage. Also, when removing a fan look on the side of the case (axial fans) for the arrow showing air flow direction. Install the new fan with the arrow pointing in the same direction. Don't be fooled by the fans housing, the carriage (label side) can be either on the windward or leeward side. Look for the arrow! If you install an axial fan backwards it will send its air flow against the other fans, and stop or disrupt the cooling process totally.



Timers

Manager Pro is a front desk control unit for the T-Max® 3A and T-Max® 3A Intercom Timers. It can be connected to up to 64 T-Max® 3As and/or T-Max® 3A Intercoms to control up to 128 tanning units in a single salon. It also works with T-Max 3A compatible tanning beds. The T-Max® Manager Pro has 64 dual-colored lights showing bed status. A 16x2 easy to read Vacuum Fluorescent Display (VFD) also shows the status of a given bed. A 16 key keypad allows for manual session control. The T-Max® Manager Pro can be used manually or be controlled with a PC using today's most popular tanning software. Up to eight T-Max® Manager Pro and/or T-Max® Managers can be connected to a single salon.
The T-Max